Introductory Provisions and Terms

The company "Two Banana" offers travel services, including excursions, tours, trips, visits, recreational and cultural .. Any individual who visits the Site and accepts these Terms and Conditions is a "Buyer". Hereinafter, "Two Bananas" and the Buyer will be collectively referred to as the "Parties".

By using the Site, the Buyer agrees to these Terms and Conditions, which immediately enter into legal force at the time of starting to use the Site.

Any booking made on the Site through the booking form, e-mail or other sources of communication provided in the Contacts section automatically means the Buyer's full agreement with these Terms and Conditions and his obligation to pay the full cost of the Services booked by him.

If you do not agree with these Terms and Conditions, please do not enter or use the Site.

It is completely forbidden to copy, reproduce, republish, upload, post, broadcast, transmit, make available to the public or in any other way use the content of the Site, including texts, images, URLs, pricing information, etc., for excluding personal, non-commercial use by the Buyer.

The Buyer may use the Site solely for personal, non-commercial purposes and / or to make a request to book the Services offered on the Site. The buyer agrees not to use this site to create speculative, fraudulent or false requests. The Buyer also undertakes not to use robots or other automated means on the Site.

The terms and conditions may be supplemented, changed and published in a modified form on the Site at any time and without further notice.

1. Booking Services

1.1. The booking of Services and the procedure for their confirmation between "Two Bananas" and the Buyer is made in electronic form, starting from the moment the Buyer sends a request to book an excursion or service. By submitting a booking request, the Buyer understands and accepts the Services as described on the Site and accepts these Terms and Conditions.

1.2. The process of booking the Services includes the following steps:

"Two Bananas" accepts the application and checks the availability of the date of interest to the Buyer;

After the parties agree on the dates, "Two Bananas" sends the Buyer instructions on how to pay for the Services (if payment is not provided upon the fact on the day of the service or the excursion);

The Buyer undertakes to confirm the booking by making 100% payment of the cost of services, unless otherwise agreed by the Parties.

1.3. The booking is considered completed at the moment “Two Bananas” is sent the booking confirmation by e-mail or by other means of communication to the Buyer.

1.4. Before completing the booking, the Buyer must inform about his specific needs and services that may be required due to his physical condition, otherwise "Two Bananas" does not assume any special obligations, responsibility or compensation in connection with these needs of the Buyer.

2. Cost and payment

2.1. Prices on the Site are indicated in dollars and if, by agreement of the Parties, the Buyer makes part of the payment on the day the Services begin in another currency, the cost of the Services will be calculated at the rate of the National Bank of the Dominican Republic for the current date.

3. Rights and obligations of "Two Bananas"

3.1. "Two Bananas" undertakes:

Make these Terms and Conditions available to the Buyer by publishing them on the Site.

Provide the Buyer with confirmation of the booking of the Services by e-mail or other means of communication after receiving payment for the Services.

Provide the booked and paid Services in accordance with their description presented on the Site.

Inform the Buyer that "Two Bananas" is not responsible for services and products provided by third parties.

3.2. "Two Bananas" has the right:

Change the schedule, itinerary or sequence of visits to attractions due to unforeseen, unavoidable, or similar circumstances.

Terminate the provision of the Services if the Buyer makes their provision difficult or impossible by his rude or indecent behavior. If the guides "Two Bananas" assess the Buyer's behavior as inappropriate and violating the order at the places of visits, especially in religious and cultural ones, such a Buyer will be denied further provision of the Services without reimbursement of his expenses and compensation for the cost of the Services.

4. Rights and obligations of the Buyer

4.1. The buyer undertakes:

Agree to the Two Bananas Privacy Policy, booking, payment and cancellation rules as specified in these Terms and Conditions.

Provide the information required to make the reservation.

After receiving confirmation of the booking, check the information indicated in it, and if errors are found, inform Two Bananas immediately.

Purchase travel insurance while visiting the Dominican Republic.

Pay the full cost of the booked Services on the day of the excursion or service.

Arrive at the meeting point with the guides "Two Banana" on time.

Be personally responsible for being physically capable and ready to participate in any activities / activities included in the booked Services and to wear appropriate clothing.

Conduct yourself in an appropriate manner and within the bounds of decency, as well as respecting local laws and customs.

To independently take care of personal belongings, because "Two Banana" is not responsible for the safety of the Buyer's personal belongings.

Reimburse immediately and on the spot any damage caused to "Two Bananas" and / or third parties during the provision of the Services, if the Buyer is responsible for causing such damage.

4.2. The buyer has the right:

Receive the Services in accordance with their description on the Site, booking confirmation and these Terms and Conditions.

5. Cancellation, change of conditions and termination of the provision of Services

5.1. Cancellation or modification of the Two Banana Services:

5.1.1. "Two Bananas" may cancel the provision of the Services in whole or in part due to circumstances that have arisen against the will and desire of "Two Bananas" and which cannot be foreseen or avoided (force majeure), including declared or actual war, civil unrest, acts of state authorities , sanctions, epidemics, blockade, earthquakes, floods, fires and others natural disasters and other similar phenomena that impede the implementation of "Two Bananas" of its obligations.

5.1.2. "Two Bananas" reserves the right to change the date or time of the beginning of the provision of the Services, as well as the right to change the route, in the event of unforeseen circumstances specified in clause 5.1.1., Without the occurrence of obligations to pay compensation and compensation for damage to the Buyer.

5.1.3. If the provision of the Services was interrupted due to the occurrence of the circumstances specified in clause 5.1.1., "Two Bananas" has the right to withhold payment for the actually rendered Services.

5.1.4. If “Two Bananas” cannot complete the provision of the Services due to the occurrence of the circumstances specified in clause 5.1.1., Then, at the request of the Buyer, “Two Bananas” may reimburse the Buyer part of the amount paid for those Services that were not provided, according to the calculations of "Two Bananas".

5.1.5. "Two Bananas" may terminate the provision of the Services without paying compensation to the Buyer if the Buyer makes it impossible to provide the Services with his rude and inappropriate behavior. In addition, in this case, the Buyer is obliged to reimburse the damage caused by "Two Bananas" in the amount of the full cost of the Services and other losses.

5.2. Cancellation of booking and provision of Services by the Buyer:

5.2.1. The Buyer has the right to cancel the booked Services. Cancellation is made by sending a message by e-mail or by other means of communication specified in the contacts section. Previously unpaid excursions must be canceled at least two days prior to the tour. If the excursion or service was paid in advance (as required by the internal rules of the company and the contract of cooperation with the contractor "Two Bananas"), a 100% refund is possible with a good reason for canceling the excursion or service, as well as advance (at least 4 days) informing "Two Bananas" ".

5.2.2 If on the start date of the tour / trip the Buyer does not appear at the appointed time at the meeting point, then "Two Bananas" reserves the right to withhold the full cost of the Services.

6. Responsibility of the Parties and Dispute Resolution

6.1. For all matters not regulated by these Terms and Conditions, the Parties agree to be guided by the laws of the Dominican Republic.

6.2. Any complaints from the Buyer must be voiced to the heads, guides or managers of "Two Bananas" immediately and must include arguments regarding the discrepancy between the Services described on the website and the Services provided to the Buyer. The Buyer undertakes to cooperate with "Two Bananas" and wait until his substantiated complaint is resolved on the spot, as well as make the proposed solutions to continue the provision of the Services. If the Buyer's complaint cannot be resolved immediately and on the spot, then the Buyer has the right to send it along with documents confirming his correctness by e-mail or other means of communication. Two Bananas will review the complaint within a reasonable timeframe and in accordance with these Terms and Conditions. Refunds, after consideration of the complaint, can be made in the amount equal to the non-rendered part of the Services, according to the calculations of "Two Bananas", but cannot exceed the full cost of all services rendered.

6.3. "Two Banana" is not responsible for services / products provided by third parties.

6.4. "Two Bananas" is not responsible for injuries, damages, losses, accidents, delays or deviations from the schedule, costs or other problems for the Buyer in connection with a breach of obligations on the part of hotels, transport companies or other companies and persons providing services, included in the Services purchased by the Buyer.

6.5. If any provision of these Terms and Conditions is found to be illegal, invalid or unenforceable under the laws of the Dominican Republic, it will be removed from the Terms and Conditions, and the remaining provisions of the Terms and Conditions will remain in full force and effect and continue to be binding.

Located in the resort of Bavaro, 25 km from Punta Cana International Airport.

Higuey is 70 km from the hotel, while La Romana is 105 km.

The nearest dolphinarium is 12 km away.

HOTEL INFORMATION

Hotel Grand bahia Principe Punta Cana is part of the Bahia Principe Bavaro Resort complex, built in the form of two- and three-story bungalows.

The hotel was built in 2004, the last renovation was carried out in 2016-2017. Hotel guests can use the services of the Grand Bahia Principe Bavaro and Grand Bahia Principe Turquesa hotels.

The hotel accepts guests with disabilities.

Accepted for payment bank cards: VISA, MasterCard.

Beach

The hotel has its own sandy beach, 500 m long.

Umbrellas, sun loungers and towels are free.

Infrastructure

• 2 swimming pools (towels - free)
• Piscis Beach Buffet Restaurant
• Mikado Japanese `a`la carte restaurant
• Daiquiri lobby bar with smoking area (10: 00-23: 00)
• Chiringo pool bar (10: 00-17: 00)
• pool bar La Caracola (10: 00-17: 30)
• Hibiscus pool bar (10: 00-17: 30)
• bar with entertainment program Merengue (21: 00-23: 00)
• bar with entertainment program Terazza Pueblo Principe (22: 30-00: 00) on the territory of Bahia Principe Village
• disco bar Congas Bachata (00: 00-02: 00) on the territory of Bahia Principe Village
• sports bar and karaoke (19: 00-00: 00) on the territory of Bahia Principe Village
• a water park at the Grand Bahia Principe Turquesa (for all guests staying at the Bahia Principe Bavaro Resort)

Important

• pets are not allowed in the hotel
• hotel guests can use the infrastructure and restaurants of other hotels of the Grand Bahia Principe Bavaro Resort, except for Grand Bahia Principe Aquamarine, Luxury Bahia Principe and Fantasia Bahia Principe

ROOMS

The hotel has 756 rooms.

The rooms are presented:

• bathroom with spa bath and shower
• cosmetic mirror
• bath accessories
• air conditioning
• fan
• satellite TV
• telephone
• coffee maker
• iron, ironing board
• mini-bar (replenished daily)
• safe (free)
• Wi-Fi (paid)
• balcony / terrace

Housekeeping: daily.

Change of towels: daily.

FOOD CONCEPT

AI - all inclusive

• breakfast, lunch, dinner at the buffet restaurant
• 3 dinners in the a`la carte restaurant (upon prior reservation)
• drinks and snacks in bars

FOR KIDS

• mini-club
• club for teens
• Children's swimming pool
• children's water park
• mini disco
• children's menu
• highchairs and appliances in the restaurant
• baby cots (on request)
• babysitting service (paid)

HOTEL NEWS

The hotel management informs guests that the Las Olas Beach House complex will open on December 15, 2019, with 7 restaurants on the beach of the Grand Bahia Principe Bavaro Resort. The entrance will be available to guests of all 7 hotels in the resort.

Since November 2016, a special program of discounts and gifts has been available for newlyweds: a bottle of wine and a box of chocolates, bathrobes and slippers in the room upon arrival, 20% discount on couples massage, late check-out if possible (only in suites), special room decoration, gift arrival.

From 01.11.2018, due to the new hotel policy, hotel guests will be able to use the territory of 3 Grand Hotels (excluding the main restaurant), but they will not have access to Luxury Hotels and Luxury Bahia Principe Fantasia.

07/01/2019 - 12/15/2019 - the hotel will be renovating the restaurants Las Olas I and Las Olas II. Work time: 08: 00-20: 00. During the construction period, snacks and drinks will be served at the Piscis Restaurant and in the pool and beach areas. Guests of the Grand Bahia Principe Punta Cana, Grand Bahia Principe Bavaro and Luxury Bahia Principe Ambar will not be accommodated in rooms located near the construction site. The hotel will do its utmost to reduce the inconvenience of guests.

Dear friends and colleagues!

Dear friends and colleagues!

The following renovations will take place on the territory of the hotels Grand Bahia Principe Punta Cana, Grand Bahia Principe Bavaro, Luxury Bahia Principe Ambar, Luxury Bahia Principe Esmeralda:

• Las Olas I and Las Olas II... The works will take place from July 1 to December 15, 2019. Working hours from 08:00 to 20:00. Services (snacks and drinks) will continue to be provided as usual, but at the Piscis Restaurant and other locations around the main pool and beach. Rooms closest to the area at Grand Bahia Principe Punta Cana, Grand Bahia Principe Bavaro and Luxury Bahia Principe Ambar will be locked and unused during this period to minimize any inconvenience guests may experience.

  Luxury Bahia Principe Esmeralda creates new water park... It will be located next to Los Geranios Buffet restaurant. There will also be a diner with a terrace next to it. Work began this week and will run until May 15, working hours from 09:00 to 18:00. Slides will be installed and the water park will be ready for use on September 15th. Due to the location of the work, no major disruptions are expected to rest in the rooms.

  Repair on the terrace of the lobby bar at the Grand Bahia Principe Punta Cana will be held from 20 August to 30 November. Due to the location of these works, there should be no problem in the rooms. All services will continue as usual in the lobby bar.

Best regards, Pegas Touristik.

Dear friends and colleagues!

Dear friends and colleagues!

• FANTASIA BAHIA PRINCIPE PUNTA CANA - Access to Grand Hotels:

LUXURY BAHIA PRINCIPE FANTASIA. GRAND BAHIA PRINCIPE BAVARO. GRAND BAHIA PRINCIPE PUNTA CANA. GRAND BAHIA PRINCIPE TURQUESA.

• LUXURY HOTELS (Esmeralda, Ambar) - Access to Luxury and Grand Hotels (no access to Fantasia):

LUXURY BAHIA PRINCIPE AMBAR. LUXURY BAHIA PRINCIPE ESMERALDA. GRAND BAHIA PRINCIPE BAVARO. GRAND BAHIA PRINCIPE PUNTA CANA. GRAND BAHIA PRINCIPE TURQUESA.

• GRAND BAHIA PRINCIPE AGUAMARINE - access to Grand Hotels (Turquesa, Bavaro, Punta Cana, no access to Luxury and Fantasia):

GRAND BAHIA PRINCIPE AGUAMARINE (ex LUXURY BAHIA PRINCIPE AMBAR GREEN). GRAND BAHIA PRINCIPE BAVARO. GRAND BAHIA PRINCIPE PUNTA CANA. GRAND BAHIA PRINCIPE TURQUESA.

• GRAND HOTELS (Bavaro, Punta Cana, Turquesa) - access to 3 Grand hotels (no access to Grand BAHIA PRINCIPE Aguamarine, Luxury, Fantasia):

GRAND BAHIA PRINCIPE BAVARO. GRAND BAHIA PRINCIPE PUNTA CANA. GRAND BAHIA PRINCIPE TURQUESA.

Buffet restaurants are excluded from this rule. Guests must use the main restaurant at the hotel where they are staying.

Among the lush tropical garden, enchanting with its unique exotic beauty, the hotel complex Gran Bahia Principe Bavaro 5 * is located, which invites you to spend a splendid All Inclusive vacation. This is a wonderful place for traveling with the whole family, because there is a special club for children, which will not only take the leisure of young guests, but also give them a festive mood! On the private beach, you can go active diving while exploring the mysterious underwater world. The amphitheater hosts daily folklore performances that reveal the peculiarities of the culture of the Dominican Republic. The hotel's restaurants offer aromatic Italian, Spanish, Asian and regional cuisine. The pool bar is especially pleasant to spend the evening, enjoying an original cocktail and a live music concert! Relaxing atmosphere, white beach, turquoise ocean waters will allow vacationers to plunge into all the delights of a beach holiday.

At the Grand Bahia Principe Bavaro in the resort of Punta Cana, they usually relax with friends, alone, with family. Most popular months: November, January, October. Food, service, accommodation are very well appreciated.

Rating by reviews

Punta Cana , Dominican Republic

Hotel Grand Bahia Principe Punta Cana

The luxurious hotel complex Grand Bahia Principe Punta Cana 5 * consists of two hotels Bahia Principe Bavaro and Bahia Principe Punta Cana of the Bahia Principe Club Premier, which is located a short distance from the beach. Hotel Grand Bahia Principe Punta Cana 5 * offers its guests a carefree vacation on a gorgeous white beach. The professional animation team of the Grand Bahia Principe Punta Cana 5 hotel * conducts daytime entertainment at the main pool and on the beach, and evening shows are held at the Tropicana Theater. A large territory, comfortable rooms, excellent food and a lot of entertainment will provide guests of the Grand Bahia Principe Punta Cana 5 * hotel with an unforgettable vacation in a tropical paradise. For the convenience of guests' movement, a bus runs through the territory of the Grand Bahia Principe Punta Cana 5 * hotel. The Grand Bahia Principe Punta Cana 5 hotel * is perfect for families with children, as well as for wedding ceremonies and banquets.

Grand Bahia Principe Punta Cana on map

Hotel Grand Bahia Principe Punta Cana 5 * is located 20 km from Punta Cana airport and 70 km from La Romana airport, on the Atlantic coast.

Rooms at the Grand Bahia Principe Punta Cana

The Grand Bahia Principe Punta Cana 5 hotel * offers its guests luxurious rooms of various categories, equipped with all modern amenities, disposed to a comfortable and carefree vacation.

Junior suite

Rooms located furthest from the beach. The room has: balcony or terrace, 1 double or 2 single beds, air conditioning, ceiling fan, TV, coffee maker, iron and ironing board, bathroom with bathtub and bath accessories, hairdryer, magnifying mirror, minibar.

Junior suite superior

297 rooms with an area of ​​43 sq. m. The room has: a balcony or terrace, a bedroom with 1 double or two single beds and a separate living area, sofa, air conditioning, ceiling fan, TV, coffee maker, iron and ironing board, bathroom with bathtub and bath accessories, hairdryer, magnifying mirror, minibar.

Club golden

384 rooms 43 sq. m., located closest to the sea. The room has: balcony or terrace, bedroom with 1 double or 2 single beds and a separate living area, sofa, air conditioning, ceiling fan, TV, coffee maker, iron and ironing board, bathroom with bathtub, separate shower, bath amenities, hairdryer, magnifying mirror, minibar, safe, telephone. The guests of these rooms are additionally provided with: separate check-in, a safe in the room for free, bathrobes and slippers, beach towels in the room, round-the-clock service, turndown service, Internet access and 4 dinners in a'la carte restaurants per stay.

Restaurants, bars

For the comfort of guests, the Grand Bahia Principe Punta Cana 5 hotel * has 3 restaurants offering buffet meals, as well as 7 a'la carte restaurants: Mexican, Italian, Japanese, French, Mediterranean, grill restaurant, and a restaurant serving a variety of seafood dishes.

There is a strict dress code in the restaurants of the Grand Bahia Principe Punta Cana 5 * hotel.

Guests of the Grand Bahia Principe Punta Cana 5 hotel * during the day can spend time in 10 bars offering a wide selection of soft, alcoholic and non-alcoholic drinks and light snacks.

Pools

Guests of the Grand Bahia Principe Punta Cana 5 hotel * can cool off and swim in 2 fresh water pools and a section for children.

For business

For guests, the Grand Bahia Principe Punta Cana 5 hotel * has an equipped conference room that can accommodate up to 300 people.

Hotel services

• laundry
• shop
• car rental
• the Internet
• Internet cafe
• conference hall

In the room

• room service
• telephone
• television
• free minibar
• set for tea and coffee
• coffee machine
• paid safe in the room
• bathrobes, slippers
• individual air conditioner

Entertainment

• animation
• disco
• casino

For kids

• kids club
• animation for children
• disco for children
• Children's swimming pool

Sport

• sports / gym
• tennis courts
• aerobics
• Beach volleyball
• non-motorized aquatic species sports
• mini golf

health and beauty

• cosmetic procedures
• SPA-center
• jacuzzi
• massage
• sauna

Beach at Grand Bahia Principe Punta Cana

First line of the beach. Sandy beach, belongs to the hotel. Access to the beach, sun loungers and awnings are free. The entrance to the sea is shallow.

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